Submit a Ticket - Service Request

If you require Out-of-Warranty Service you can contact your local appliance technician. Alternatively you can call us on 09-5735678 for details of your nearest technician. If the fault is gas related please contact your local Gas Fitters for assistance.

PLEASE PROVIDE THE "CERTIFICATE OF COMPLIANCE" FROM THE GAS FITTER THAT DID THE GAS INSTALLATION
IMPORTANT PLEASE READ
​-  If there are any parking cost involved with the servicing then the amount will be oncharged.
​-  In the event our agent finds, no fault, user error/misuse and or installation faults; there will be an oncharge. 
- There will be additional travel charges for our agents if the distance is outside 30km to and from base to residence.
- Should the agent not be able to service the appliance on booked date due to access related issues there could be oncharges. Access can either be to the property due to no one home or, difficulties accessing the appliance for servicing purposes due to the way in which it is installed.